Terms & Conditions

Last Updated: 14/07/2026

Welcome to FEAWS. By accessing or using our website (www.eco-feaws.com), you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase.

1. About FEAWS

FEAWS is a Singapore-based lifestyle brand offering thoughtfully curated home, kitchen, lifestyle, gift, and décor products inspired by nature and mindful living.

Throughout these Terms & Conditions, "FEAWS", "we", "our", and "us" refer to FEAWS Pte. Ltd.

2. Acceptance of Terms

By using our website, placing an order, or purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website.

3. Products

We strive to present our products as accurately as possible.

However, due to differences in screen settings, lighting, photography, and the handcrafted nature of many products:

  • Colours may vary slightly from what appears on your screen.
  • Natural materials such as wood, bamboo, rattan, brass, and ceramic may display unique grain patterns, textures, and variations.
  • Small imperfections are part of handcrafted products and contribute to their uniqueness.

These natural variations are not considered defects.

4. Pricing

All prices are displayed in Singapore Dollars (SGD) unless otherwise stated.

Prices may change without prior notice.

FEAWS reserves the right to correct pricing errors at any time.

5. Orders

All orders are subject to acceptance and product availability.

We reserve the right to:

  • Cancel any order
  • Refuse service
  • Limit quantities purchased
  • Decline suspicious or fraudulent transactions

If an order cannot be fulfilled, customers will be notified and refunded where applicable.

6. Payment

We accept secure payment methods available through our Shopify store.

Orders will only be processed after successful payment confirmation.

7. Shipping

Shipping times are estimates only.

Delivery delays caused by:

  • Courier services
  • Customs
  • Weather
  • Public holidays
  • Force majeure

are beyond our control.

Customers are responsible for ensuring that delivery details are accurate.

8. Returns & Exchanges

Please refer to our separate Return & Refund Policy for complete details.

Products must generally be returned:

  • unused
  • in original condition
  • with original packaging
  • within the stated return period

Certain products may not be eligible for return due to hygiene or customization.

9. Product Care

Natural materials require proper care.

Customers are encouraged to follow the care instructions provided with each product.

Improper use, misuse, accidents, or failure to follow care instructions may affect product longevity and are not covered under our return policy.

10. Intellectual Property

All content on this website, including but not limited to:

  • photographs
  • graphics
  • product descriptions
  • logos
  • branding
  • website design
  • text

is the intellectual property of FEAWS unless otherwise stated.

No content may be copied, reproduced, distributed, or used without prior written permission.

11. User Conduct

You agree not to:

  • use the website unlawfully
  • interfere with website security
  • submit false information
  • upload harmful software or malicious code
  • misuse our content or intellectual property

12. Limitation of Liability

To the maximum extent permitted by law, FEAWS shall not be liable for:

  • indirect damages
  • incidental damages
  • consequential losses
  • loss of profits
  • delays beyond our control

Our total liability shall not exceed the purchase price of the product concerned.

Nothing in these Terms excludes liability that cannot legally be excluded.

13. External Links

Our website may contain links to third-party websites.

FEAWS is not responsible for the content, privacy practices, or services provided by external websites.

14. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.

15. Changes to These Terms

We may update these Terms & Conditions from time to time.

The latest version will always be available on this website.

Continued use of the website constitutes acceptance of the updated Terms.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Singapore.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the Singapore courts.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

FEAWS Pte. Ltd.

📧 Email: renu.singh@eco-feaws.com

🌐 Website: www.eco-feaws.com

📱 WhatsApp: +65 8060 9857

📍 Singapore